Terms & Conditions of Sale

O Ring Seal Manufacturer

Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use cookies to enhance User experience. Users web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Fitco Orings Pvt Ltd collects and uses Users personal information for the following purposes: To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Changes to this privacy policy

Fitco Orings Pvt Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Fitco Orings Pvt Ltd , www.fitcorings.com , 403, Roha Orion, 16th Road, Bandra West, Mumbai 400050 , 022-26050727 , fitco@fitcorings.com

Payments

Choose the payment methods one that is most convenient for you. The options are: Online Bank Transfer through your Credit, Debit, If your payment transaction fails, please contact our Customer Service immediately on 022-26050727 or email us at fitco@fitcorings.com

Shipping and Delivery

Shipping is free in India for all the products on fitcorings.com , you dont have to pay any shipping charges Delivery will be done within 4-7 working days Products would be send through any reputed courier services for the shipment of products across India. Depending upon your location and reach. Please note that, if you have ordered multiple items, the entire order may not be delivered together and you would be receiving partial shipments, as each product may be delivered as per the individual delivery timeline. However we try and send maximum products from your order in one shipment.

Order Tracking

How do I know if my order has been placed successfully? After successfully placing order within a few minutes, you will receive an email confirmation from Fitco Orings Pvt Ltd. This email will include all the important details related to your order. Please do not delete this email, as it, more or less, acts as an order receipt. you can track the order the status by calling us 022-26050727 or email us at fitco@fitcorings.com

Cancellation / Modification

Order cannot be cancelled though the Fitco Orings Pvt Ltd website itself does not have an option to cancel an order once the payment is made, you can definitely get in touch with our Customer Service on 02226050727 or email us at fitco@fitcorings.com at the earliest (within 24 hours of placing the order) with your Order No. to cancel it. If your order has not been processed, we can cancel the same. Modification or change my order is possible through our helpful and friendly Customer Service Executives are always at your service in case you want to modify your order; simply call 022-26050727 or email us at fitco@fitcorings.com They will also be happy to help you if you want to update your shipping address. Remember to be as quick as possible and contact our Customer Service at the earliest for anything like this. You can get in touch with our Customer Service by call us on 022-26050727 or by sending email at fitco@fitcorings.com between 10.30 a.m. and 6 p.m.

Return Policy

At Fitco Orings Pvt Ltd, we understand how much you value your every purchase and for us, good customer experience is utmost important. Hence, to fulfil our word, we are committed to making your shopping experience with us as delightful as possible.Even after this if you are not fully satisfied with your purchase, dont worry as we have an excellent Return policy. The process is pretty simple. All you need to do is raise a return request, within a period of 5 days, from the date of delivery(48 hours for damaged and defective) following the below steps:You can raise a refund request by simply calling or customer care number at 022-26050727 or email us at fitco@fitcorings.com , While you choose any of the above options, we will ensure that you get a resolution at the earliest At Fitco Orings Pvt Ltd, we assure you that all products are checked properly before shipping them but even then the product you receive is Damaged, Defective, our friendly returns policy will solve your problem. Note: For damaged and defective products, please share the product images along with the packaging images on fitco@fitcorings.com and our support team will get back to you for your refund processing. Prepaid Order Credit Card/Debit Card/Net Banking In this, the order amount will be remitted back to your card or net-banking account. The process for initiating this takes 1-2 business days however it may take approximately 5-7 business days to get the amount reflect in your card / net-banking account.

For Jurisdiction

Any dispute arising out of or in connection with this Order/Contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in Mumbai in accordance with the Arbitration Rules of the Fitco Orings Pvt Ltd, which rules are deemed to be incorporated by reference in this clause.

The seat of the arbitration shall be Mumbai (India) The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English The law governing this arbitration agreement shall be Indian law The law governing the contract shall be Indian Law Refund or cancellation policy :- No refund or cancel once the Order is done Fees for India is RS 3000 + GST and Dubai is 1000 Dirham.